Citizen Charter

JIMSH is committed to provide quality services and medical care to each and every citizen coming at JIMSH. In line with our mandate, we, at JIMSH, strive hard to provide comprehensive, high quality tertiary care services to our users

The aim of this charter is to provide a framework of information regarding the organization which would enable the general public to know:

  • The service available in the hospital.
  • The quality of services that the patients have access to.
  • The feedback from patients through which the quality of healthcare services can be improved.


  • Complaints & Suggestions

  • We always try to provide the best health care facilities to the mass with honesty and generosity. Despite our best efforts if any deficiency arises, please feel free to guide us in terms of providing suitable suggestion and appreciations . we look forward towards your kind co-operation in making our health care project a grand success.
  • The hospital is a No-Smoking and No-Alcohol zone.
  • At JAGANNATH GUPTA INSTITUTE OF MEDICAL SCIENCES AND HOSPITAL, we respect the individuals and their personal and unique needs. We expect that the observance of patients’ rights will support mutual cooperation and greater satisfaction for the patients and hospital staff alike.